Refund Policy
Last updated: 2 August 2026
1. Subscription refunds
If you are not satisfied with a newly purchased plan, you may request a refund within 7 days of the initial payment, provided fewer than 25% of the plan's AI credits have been consumed.
2. Renewals
Renewal payments are non-refundable. Cancel before your renewal date to avoid being charged for the next cycle.
3. AI credit top-ups
Credit packs are consumable digital goods and are non-refundable once any credit from the pack has been used.
4. Service failures
If a technical fault on our side prevents you from using the service for an extended period, we will issue a pro-rated credit or refund at our discretion.
5. How to request a refund
Submit a request through our contact form with your account email and invoice reference. Approved refunds are processed to the original payment method within 7–10 business days.